Televox
Insurance Guidelines
We are happy to work with you and your insurance company to receive the maximum benefit possible under your policy. We have found that the more you know about your individual policy, the easier it is to process your claim. To assist us both in this endeavor, we have established the following answers to the most commonly asked questions. Please keep in mind that our primary financial relationship is with our patients and their families. We realize that understanding your orthodontic insurance can be difficult and we welcome any questions you might have. Thank you in advance for your cooperation in helping us to provide the best and most efficient treatment for our patients.

How does orthodontic insurance work?
There are many different agreements between insurance carriers and their subscribers, and each contract provides a different benefit. Orthodontic insurance generally differs from regular medical insurance in that it rarely pays for orthodontic treatment in full. Each insured individual usually has a lifetime maximum benefit for orthodontic services. This benefit is paid as a percentage of the orthodontic fee until the maximum has been reached. Charges for lost or broken appliances may not be covered by insurance.

How will our office assist you with your insurance?
We will generate an insurance form on our computer that describes the orthodontic problems, the required treatment, the length of treatment time and the financial arrangements. You do not need to bring an insurance form to our office. We will submit this form to your insurance carrier for reimbursement of your orthodontic fees.

How can you maximize your benefit?
Know what your benefits are before treatment begins. If you are not sure, contact your insurance company so that you know exactly how much you can expect. Once your insurance limit has been met, monthly payments become your sole responsibility. Although insurance may be a factor, please remember that you ultimately responsible for all charges incurred in our office.

If you are covered by dental insurance, we will work closely with you to help utilize maximum coverage. As a courtesy, we will be happy to review any policy and assist in claim submission for your convenience. Please print and fill out this Insurance Form to have ready upon arrival so we may assist you further.